CrossCountry Accuses Guild Mortgage Of Poaching & Unfair Competition

Abstract

CrossCountry Mortgage hit Guild Mortgage with a reverse Uno card, claiming the lender conspired with former Las Vegas branch manager and loan originator Mirajoy Casimiro to take massive amounts of CrossCountry's confidential business and client information, and to divert loans in process to Guild to be closed at Guild instead of CrossCountry. CrossCountry claims, on information and belief, that Guild was aware Casimiro was bound by the confidentiality agreement and loyalty provision within her employment contract. "These provisions are standard for the mortgage industry," the lawsuit states, "An industry in which success is determined in part by the safeguarding of confidential information and the maintenance of customer relationships." That also happens to mirror the exact same language in Guild's lawsuit against CrossCountry, filed in October 2021. Although CrossCountry's investigation is still ongoing, the company claims she forwarded substantial information to her personal email address and sought to transition borrowers to Guild before resigning from CrossCountry. Between June 2020 and January 19, 2021, while employed at CCM, and in preparation for her transition to Guild, Ms. Casimiro sent to her personal email account numerous spreadsheets containing the personal information of hundreds of former, current, and prospective CCM borrowers. In late 2020, in furtherance of her plan to transfer CCM customers to Guild, Ms. Casimiro acted as Guild's agent and gathered protected personal information from at least one borrower [Breen] but failed to enter any such information into CCM's system. "As a matter of policy, Guild Mortgage does not comment on pending litigation, however what I can tell you is we are committed to providing a safe and productive work environment for all of our employees," Dave Robertson, senior vice president and chief HR officer of Guild Mortgage Company said.