Improving Customer Experience with Lucas Hall
Improving Customer Experience with Lucas Hall
Lucas is the founder of Landlordology, Chief Landlordologist and head of industry relations at Cozy. He has been a successful landlord for over 10 years, with dozens of happy tenants and a profitable income property portfolio. He’s an experienced landlord, real estate investor, national speaker, husband, father, and puppy-daddy.
He speaks with Gino and Josh about Landlordology, Cozy.co, valuing your tenants and creating systems.
Top 10
Happy Tenants
Cozy
Landlordology
Tools of the Trade
Marketing
Improving your systems
Technology
Getting away from paper
Fighting fraud
Running the numbers
And much more!
Lucas Sites:
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Lucas is the founder of Landlordology, Chief Landlordologist and head of industry relations at Cozy. He has been a successful landlord for over 10 years, with dozens of happy tenants and a profitable income property portfolio. He’s an experienced landlord, real estate investor, national speaker, husband, father, and puppy-daddy. He speaks with Gino and Josh about Landlordology, Cozy.co, valuing your tenants and creating systems. Top 10 Happy Tenants Cozy Landlordo...
Lucas is the founder of Landlordology, Chief Landlordologist and head of industry relations at Cozy. He has been a successful landlord for over 10 years, with dozens of happy tenants and a profitable income property portfolio. He’s an experienced landlord, real estate investor, national speaker, husband, father, and puppy-daddy. He speaks with Gino and Josh about Landlordology, Cozy.co, valuing your tenants and creating systems. Top 10 Happy Tenants Cozy Landlordo...
Joey was born in Iowa on a farm with 6 brothers and sisters.
He’s been to law school, worked for the Secret Service, the CIA and
spoken at NASA. He was a criminal defense lawyer and worked for the
Clinton Administration. This is only a sample of the many things
that have occupied his time over the years. He’s also the
best-selling author of Never Lose A Customer Again:
Turn Any Sale into Lifelong Loyalty in 100 Days and an
accomplished traveling speaker.
He talks with us about the differ...
Joey was born in Iowa on a farm with 6 brothers and sisters.
He’s been to law school, worked for the Secret Service, the CIA and
spoken at NASA. He was a criminal defense lawyer and worked for the
Clinton Administration. This is only a sample of the many things
that have occupied his time over the years. He’s also the
best-selling author of Never Lose A Customer Again:
Turn Any Sale into Lifelong Loyalty in 100 Days and an
accomplished traveling speaker.
He talks with us about the differ...
Starting out in multifamily without a property management company can be challenging. We understand this because we've been there. Our guest has also been through the struggles and has actually created a free solution to help investors systematize their business. In this episode, you will discover: -Systems -Financial Freedom -Trial and error -Landlording -Why its so important to treat your rentals as a business -The power of buy right -House hacking your way to marriage -Fair Housin...
Starting out in multifamily without a property management company can be challenging. We understand this because we've been there. Our guest has also been through the struggles and has actually created a free solution to help investors systematize their business. In this episode, you will discover: -Systems -Financial Freedom -Trial and error -Landlording -Why its so important to treat your rentals as a business -The power of buy right -House hacking your way to marriage -Fair Housin...
A guide has been launched to help businesses put empathy at the heart of customer care practices and ensure that clients and customers benefit from the power of human connection. Leading outsourced communications provider Moneypenny has compiled the free guide to promote the commercial necessity of empathy and arm companies with the tools to forge ...
The post New guide reveals secret to improving empathy in customer care appeared first on FMJ.
A guide has been launched to help businesses put empathy at the heart of customer care practices and ensure that clients and customers benefit from the power of human connection. Leading outsourced communications provider Moneypenny has compiled the free guide to promote the commercial necessity of empathy and arm companies with the tools to forge ...
The post New guide reveals secret to improving empathy in customer care appeared first on FMJ.
Podcast: Play in new window | Download Subscribe: RSS Customer Analytics with Aurelie Lemmens Today’s guest on The Property Management Show is Aurelie Lemmens, an Associate Professor of Marketing at the Rotterdam School of Management, Erasmus University in The Netherlands, and Academic Director of the Expert Practice on Customer Analytics at the Erasmus Center for Data Analytics. Dr. Lemmens is an expert on the topic of customer churn and has written peer-reviewed papers on the topic. Defining...
Podcast: Play in new window | Download Subscribe: RSS Customer Analytics with Aurelie Lemmens Today’s guest on The Property Management Show is Aurelie Lemmens, an Associate Professor of Marketing at the Rotterdam School of Management, Erasmus University in The Netherlands, and Academic Director of the Expert Practice on Customer Analytics at the Erasmus Center for Data Analytics. Dr. Lemmens is an expert on the topic of customer churn and has written peer-reviewed papers on the topic. Defining...
A common tenant satisfaction complaint heard among people who rent their homes, whether it’s an apartment, condo, or single-family residence, is difficulty with property management. While there will always be some degree of conflict, but some of the dissatisfaction expressed by tenants is rooted in problems that are easily fixed. A property manager can ease … Continued
The post Improving tenant satisfaction with property management software appeared first on MRI Software.
A common tenant satisfaction complaint heard among people who rent their homes, whether it’s an apartment, condo, or single-family residence, is difficulty with property management. While there will always be some degree of conflict, but some of the dissatisfaction expressed by tenants is rooted in problems that are easily fixed. A property manager can ease … Continued
The post Improving tenant satisfaction with property management software appeared first on MRI Software.
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Based in Holland and founded in 1990, Alkondor engineers and produces façades, windows and doors, particularly for large and complex projects. The team work on a host of construction projects from residential to non-residential buildings, like hotels and cinemas, and have specialist expertise with complex architecture programmes. Digitalising to reduce risk With their own […]
The post Data-Driven Insights Improving Quality With Alkondor appeared first on Digital Builder.
Based in Holland and founded in 1990, Alkondor engineers and produces façades, windows and doors, particularly for large and complex projects. The team work on a host of construction projects from residential to non-residential buildings, like hotels and cinemas, and have specialist expertise with complex architecture programmes. Digitalising to reduce risk With their own […]
The post Data-Driven Insights Improving Quality With Alkondor appeared first on Digital Builder.
With the massive shift to online working, learning and socialization that has taken place over the past year, the customer experience is more important than ever. In the real estate industry, the relationship between you and your customers no longer revolves around the lease – now, it relies on the customer themselves, whether they’re a … Continued
The post Maximize customer engagement with real estate technology appeared first on MRI Software.
With the massive shift to online working, learning and socialization that has taken place over the past year, the customer experience is more important than ever. In the real estate industry, the relationship between you and your customers no longer revolves around the lease – now, it relies on the customer themselves, whether they’re a … Continued
The post Maximize customer engagement with real estate technology appeared first on MRI Software.