10 Texting Etiquette Tips for Real Estate Agents - AgentFire
Abstract
Texting is an easy way to communicate with clients and other professional contacts on the go. Let your clients know in advance that you'll only message them by text when it comes to urgent matters or if you need a quick 'yes' or 'no'. The rule to keep in mind to avoid any mix ups: only text what you'd feel comfortable saying out loud to a client. Transition Texts to Another Medium If Necessary No one wants to hear that they've lost out on their dream home over SMS. Texting is too casual a medium to deliver bad news. Over 24 hours without responding to a client text can risk your credibility with clients. Let clients know in advance when you'll be available to answer texts and that you'll respect their time equally. Don't Spam with Marketing Texts Clients who have trusted you with their personal phone numbers are not expecting to receive pushy, promotional texts.
