Jobber debuts new features
Abstract
Jobber, a provider of home service management software, announced the general availability of new features that make it easier for homeowners to reward their service pros directly with tips and support their businesses through referrals to friends and family. These features are designed to help service pros better meet increasing consumer expectations for seamless, technology-enabled service experiences. "It's an interesting time to be in the market," Hawthorne says. "I'm not so worried about myself, but I am worried about how the littler guys are going to navigate the waters with supply line issues, the prices of fertilizer and gas and everything else. I'm concerned about those guys." Prior to last season, Hawthorne says his company instituted its highest price increase since it was established in 2006. Owner Luke Hawthorne says that growth is contingent on several factors. "We're a fast-growing company, and I remember when I was first starting out, people would ask me, 'How big do you want to get?' and I would say 'I want to get as big as I possibly can.' I didn't even understand how that could be a question," Hawthorne recalls. "Water's a big thing and I want to make sure that if I move into an area customers won't have to cancel their lawn care service because they aren't allowed to water their lawns." Ultimately, Hawthorne says the growth of the town or city is the primary factor.