How Jennifer Murtland Traveled the World & Still Sold Homes

As agents serving clearly defined marketplaces, many of us feel glued to our location. However, we don’t need to stay in one place to get big results. In fact, there’s no reason we shouldn’t be able to work from anywhere in the world.  Shifting our focus to cold calls means we can pass deals onto other agents. By sticking to just one part of the transaction process, we give ourselves the freedom to travel without compromising our clients’ experience.  Still, many agents might find this difficult to believe. Is it possible to connect effectively when we’re in different time zones? Are we likely to get any objections from leads when they find out we won’t be handling their entire transaction?  In this episode, lead listing agent at Team Synergi and co-host of the Toe-2-Toe podcast, Jennifer Murtland shares how to cold-call effectively, no matter where we are. 


Everybody should learn how to cold call. That way, you can refer everything out without worrying about dealing with clients or price reductions. -Jennifer Murtland


Three Things You’ll Learn in This Episode


  • How to overcome the fear of cold calling: Many agents are afraid to cold call, period. The best way to get past this is by remembering rejection isn’t personal, and most of the people we’re calling don’t know who we are anyway! 
  • How to navigate time zones when cold calling from the other side of the world: Discipline is key. We have to stick to the same working hours as we would in our regular marketplace, no matter where we are in the world.
  • How to smoothly transition clients to other agents: Set the expectation from the start by simply using “we” and “us” in conversation, rather than “me” and “I”. Doing this lets the client know more than one agent is on our team and available to them. 



Guest Bio

Jennifer Murtland is the lead listing agent at Team Synergi. A seasoned agent with over a decade of experience in the industry, she is also a co-host on the Toe-2-Toe podcast, alongside Monica Weakley. Jennifer is also an author at Inman. 


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