Duty of care is an operational issue
Duty of care is an operational issue
Abstract
The Financial Conduct Authority published the Woolard Review β a paper that assessed change and innovation in the unsecured credit market. It highlighted changes and a shift in thinking that is being played out across many sectors now. Borrower outcomes should be the driving force in lending decisions, says Ahmed Michla head of Business Development. The FCA (FCA) has published its long-awaited new consumer duty rules, extending it deadline for implementation from 30 April 2023.
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